Shipping policy

At Zambeel Boutique by Ilma, we are committed to delivering your order safely and on time. Please read our shipping policy below before placing your order.

Order Processing

• Orders are processed within 1–2 business days after confirmation.
• Orders placed on weekends or public holidays will be processed on the next business day.

Delivery Time

• Pakistan: 3–7 business days.
• Delivery times may vary depending on your location and during peak seasons, sales, or public holidays.

Shipping Charges

• Shipping charges are calculated at checkout.
• Free shipping may be offered during promotional campaigns or on qualifying orders.

Order Tracking

Once your order has been shipped, you will receive a tracking number via SMS or email (where available) so you can monitor your shipment.

Delivery Delays

While we strive to deliver all orders on time, unexpected delays caused by weather conditions, courier services, or other unforeseen circumstances may occur. We appreciate your patience and understanding.

Incorrect Address

Please ensure that your shipping address is accurate before placing your order. We are not responsible for delays or failed deliveries caused by incorrect or incomplete address information.

Contact Us

If you have any questions regarding shipping or your order, please contact our customer support team through our Contact Us page. We will be happy to assist you.